LEGAL // PRIVACY PROTOCOL

PRIVACY POLICY

Effective Date: January 1, 2025

Triple Sequence Labs ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and disclose information when you use our website, place orders, or communicate with us.

01

INFORMATION WE COLLECT

We collect information you provide directly when placing orders, creating an account, or contacting us. This includes your name, email address, shipping address, phone number, and payment information.

We automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times. This data is collected through cookies and similar tracking technologies.

We do not collect sensitive personal information such as social security numbers, government-issued identification numbers, or health-related data.

02

HOW WE USE YOUR INFORMATION

We use your information to process and fulfill orders, communicate order status, and provide customer support.

We use technical data to analyze website usage patterns, improve site performance, and enhance the user experience.

We may use your email address to send transactional communications such as order confirmations, shipping notifications, and responses to inquiries.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

03

DATA SHARING AND DISCLOSURE

We share your information with third-party service providers who assist in order fulfillment, payment processing, and shipping logistics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

We may disclose your information if required by law, regulation, legal process, or governmental request.

In the event of a business transfer, merger, or acquisition, customer information may be transferred as part of the business assets.

04

PAYMENT SECURITY

All payment transactions are processed through PCI-DSS compliant payment processors. We do not store complete credit card numbers or CVV codes on our servers.

Payment information is encrypted using industry-standard SSL/TLS encryption during transmission.

05

COOKIES AND TRACKING

We use essential cookies required for website functionality, including session management and shopping cart persistence.

We use analytics cookies to understand how visitors interact with our website. You may disable cookies through your browser settings, though some site functionality may be affected.

We do not use third-party advertising cookies or cross-site tracking technologies.

06

DATA RETENTION

We retain order records and associated customer data for a minimum of seven (7) years to comply with tax and regulatory requirements.

You may request deletion of your account and personal data by contacting us at info@triplesequencelabs.com. Note that certain data may be retained as required by law.

07

YOUR RIGHTS

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at info@triplesequencelabs.com.

08

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

09

CHILDREN'S PRIVACY

Our products and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age.

10

CHANGES TO THIS POLICY

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

11

CONTACT

For questions or concerns regarding this privacy policy or your personal data, contact us at info@triplesequencelabs.com.

NOTICE: This privacy policy applies to all information collected through our website at triplesequencelabs.com and any related communications. For questions, contact info@triplesequencelabs.com.